Tag: Salesforce CRM

Customer Relationship Management has undergone a significant transformation over the past two decades. Businesses no longer rely on spreadsheets, siloed databases, or manual tracking to manage customer interactions. At the center of this transformation stands Salesforce CRM, a platform that reshaped how organizations connect with customers, manage data, improve sales performance, and deliver service at… Continue reading Understanding Salesforce CRM’s History and Its Position in the Modern Market