How iTechnolabs built a unified IoT charging platform for homes, buildings, and fleets across Canada — turning hardware into an intelligent, automated, revenue-generating digital product.
SESSIONS / DAY
CORE UPTIME
POWER MANAGED
AVG LATENCY
Our client is a Canada-based EV infrastructure company with an existing base of charging customers across residential homes, multi-unit residential buildings, and commercial fleet operations. They had already deployed physical charger hardware to customers. What they lacked was the software layer to make it useful.
Without a unified digital platform, their team handled billing manually, customers had no visibility into charger states, and energy management across grid-constrained buildings was essentially non-existent. They needed a product, not just an app.
Residential & single-site charger management
Fleet management, multi-site admin, building-level controls
Live charger state monitoring across all customer segments
Industry-standard IoT protocol integration with existing hardware
Customers had zero real-time insight into what their charger was doing. Was it charging? Finishing? Waiting for authorization? Every ambiguity became a support ticket.
We designed a real-time charging status engine within the Flutter mobile app, mapping 12 distinct hardware charging states into clear, contextual UI — active charge, allocation limits, time-of-use hold, stop transaction, and more. Drivers always know exactly what is happening.
Real-time charger visibility eliminated uncertainty for drivers and significantly reduced support overhead for the operations team.
Multi-tenant buildings and fleet depots operate under hard electrical capacity ceilings. Simultaneous charging sessions without load management trip breakers and create costly electrical incidents.
We built a smart energy allocation engine with time-of-use controls. The platform distributes available grid capacity across active sessions using configurable rules, and shifts non-urgent charging to off-peak windows automatically — reducing grid stress and electricity costs for operators and users alike.
TOU controls and smart allocation reduced peak grid draw and lowered electricity costs for both the operator and end customers in constrained environments.
Invoice generation was a manual process. The team was spending hours each billing cycle producing statements, reconciling usage, and handling payment disputes — none of which scaled with user growth.
We integrated a full automated invoicing and payment system — session data flows directly into invoice generation, PDF invoices are produced automatically, billing history is stored per user, and the payment gateway handles collection without manual intervention. Zero billing overhead for the ops team.
Automated invoicing eliminated manual billing workflows entirely, allowing the operations team to scale without proportional headcount growth.
Invitation-based signup, login, password management, and account configuration for a closed user group.
Invitation-based signup, login, password management, and account configuration for a closed user group.
Invitation-based signup, login, password management, and account configuration for a closed user group.
Invitation-based signup, login, password management, and account configuration for a closed user group.
Invitation-based signup, login, password management, and account configuration for a closed user group.
Invitation-based signup, login, password management, and account configuration for a closed user group.
Two structured phases, designed together so Phase 1 architecture never needed rebuilding to support Phase 2 scope.
Everything a residential EV customer needs — real-time charger visibility, automated billing, push notifications, and self-service setup — delivered as a production-grade product.
The platform extended to serve multi-site commercial operators — fleet managers, building owners, and enterprise customers requiring cross-site control and advanced analytics.
Drivers went from zero visibility to real-time awareness of every charger state. Push notifications keep customers informed at every session milestone without requiring them to open the app.
Automated invoicing and admin tooling removed manual billing workflows entirely. The operations team now scales with user growth without proportional headcount increases.
Time-of-use controls and smart load allocation gave both residential and commercial customers the tools to shift charging into off-peak windows, lowering electricity costs and preventing grid events.
A single backend architecture serves homes, buildings, and fleets. The two-phase delivery model launched a production-grade product fast while Phase 2 extended coverage to enterprise customers without re-engineering.
We build IoT platforms, mobile apps, and admin systems for companies operating physical infrastructure. If your hardware is deployed but your software is not keeping up, we should talk.
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