Build App Like Shipt: A Comprehensive Guide

Published on February 6th, 2024

Starting an on-demand delivery service like Shipt is a brilliant business idea in today’s fast-paced world. With the exponential rise in online shopping and the growing trend of doorstep delivery services, the demand for on-demand delivery apps has witnessed an unprecedented surge. These apps offer customers the ultimate convenience and shopping ease by delivering a wide range of items, including groceries, food, and other essentials, right to their doorstep, saving them valuable time and effort.

If you are an ambitious entrepreneur or a forward-thinking business owner, keen on building an app similar to Shipt, this comprehensive guide is tailor-made for you. It will meticulously walk you through all the necessary steps and considerations, providing valuable insights and expert advice to help you build app like shipt and  ensure the success of your app in this booming industry.

What Is Shipt?

Shipt, founded in 2014, is an exceptional on-demand delivery service that has revolutionized the way customers shop for groceries, household essentials, and other goods. With its user-friendly interface, seamless order process, and prompt delivery, Shipt has quickly gained popularity among consumers across the United States. From bustling metropolitan areas to small towns, Shipt operates in over 5,000 cities, ensuring that customers can conveniently receive their desired products right at their doorsteps. Its commitment to providing excellent customer service further contributes to its remarkable success and customer satisfaction.

Not only does Shipt offer a wide range of products, but it also partners with trusted local retailers to ensure high-quality and fresh items are delivered to customers. From organic produce to specialty ingredients, Shipt strives to meet the diverse needs and preferences of its users. Moreover, Shipt’s delivery network is constantly expanding, allowing more and more customers to experience the convenience and time-saving benefits of their services.

By utilizing advanced logistics and technology, Shipt optimizes the delivery process, ensuring efficient and reliable service. The dedicated Shipt shoppers, who hand-pick each item with care, guarantee that customers receive exactly what they ordered, right down to the last detail. This attention to detail and personalized experience sets Shipt apart from other delivery services.

Furthermore, Shipt offers flexible membership options, providing subscribers with unlimited deliveries and exclusive access to special deals and promotions. Whether it’s a busy parent, a working professional, or someone who simply values convenience, Shipt caters to a wide range of lifestyles.

Brief Story Of Shipt: How Did It All Start?

Shipt was founded in 2014 by Bill Smith and his team of entrepreneurs with the vision to create a service that would revolutionize the way people shop for groceries. The idea came about when Smith found himself struggling to balance his busy schedule with the time-consuming task of grocery shopping. He realized that there had to be a better way for people to get their groceries without the hassle of going to the store.

With this in mind, Smith and his team set out to create a platform that would connect customers with personal shoppers who could hand-pick and deliver their groceries straight to their door. After months of hard work and dedication, Shipt was launched in Birmingham, Alabama, with just a handful of employees and a few local retailers on board.

But as word of mouth spread and the demand for Shipt’s services grew, the company expanded rapidly, bringing on more employees and expanding to new cities across the United States. In December 2017, Shipt was acquired by Target Corporation, allowing it to reach even more customers and provide them with an unmatched shopping experience.

Today, Shipt has become a household name, with a presence in over 5,000 cities and partnerships with major retailers such as Target, CVS, and Costco. Its mission to “simplify lives by bringing the store to your door” remains at the core of everything it does.

Shipt Funding, Valuation & Revenue

Since its inception, Shipt has received over $67 million in funding from various investors, including Greycroft Partners, e.ventures, and Harbert Growth Partners. In 2018, after its acquisition by Target Corporation, Shipt’s valuation reached a whopping $550 million.

With its growing customer base and expanding partnerships with retailers, Ship’s revenue has also been on the rise. In 2019, it reported revenue of over $1 billion, a significant increase from its previous year’s revenue of $300 million.

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How Does Shipt Work?

Shipt operates on a subscription-based model, where customers pay an annual fee for unlimited grocery delivery. Customers can place orders through the Shipt app or website, and personal shoppers pick up and deliver their groceries within a designated time frame.

To ensure high-quality service, Shipt carefully selects and trains its shoppers to hand-pick the best produce and products for their customers. This personal touch sets Shipt apart from other grocery delivery services and has contributed to its success.

1. Install the app

To start using Shipt, customers can easily download the app from the App Store or Google Play. Once installed, this user-friendly app offers a seamless and hassle-free experience. Users can effortlessly browse through an extensive range of products, including fresh produce, pantry essentials, and household items. With just a few taps, they can place orders with ease and enjoy the convenience of tracking their deliveries every step of the way. Whether it’s stocking up on groceries or getting last-minute essentials, Shipt makes the entire process convenient, stress-free, and time-saving.

2. Enable the location

When customers open the app for the first time, they are greeted with a prompt to enable their location. This allows them to have access to all the nearby stores in their area, ensuring a wide range of options for their shopping needs. By granting location access, Shipt can provide accurate delivery times based on the customer’s proximity to the stores, ensuring on-time deliveries that meet their expectations. Additionally, customers have the flexibility to choose their preferred store or explore the list of available options to find the perfect fit for their shopping preferences.

3. Membership & Passes

Shipt offers customers two convenient subscription options to choose from – an annual membership or monthly passes. The annual membership provides unlimited deliveries for a full year, catering to the needs of frequent shoppers who value convenience and time-saving. On the other hand, monthly passes offer the flexibility of choosing the number of deliveries within a month, allowing occasional users to customize their experience and save money. Whether you opt for the annual membership or monthly passes, you can rest assured that Shipt’s reliable services will ensure timely delivery of your orders, with no additional fees or hidden charges. With Shipt, simplify your shopping experience and enjoy the convenience of having your groceries delivered right to your doorstep.

4. Shopping

Once you have enabled location and selected your membership or passes, you can begin exploring the wide range of stores and products available on Shipt. Whether it’s groceries, household essentials, pet supplies, or even alcohol delivery (where legally permitted), Shipt has got you covered. Simply add items to your virtual cart and proceed to checkout when ready. With real-time updates on product availability and substitutions, you can be confident in your purchases on Shipt. The added bonus of being able to schedule delivery at a convenient time for you further adds to the ease of using Shipt’s shopping services. With Shipt, say goodbye to long check-out lines and enjoy a hassle-free shopping experience.

5. Choose grocery delivery time.

Once you have completed your shopping, the next step is to select a suitable delivery time. Shipt offers flexible options for delivery, allowing you to choose a one-hour window that works best for your schedule. With early morning and late-night delivery windows available, you can receive your groceries at a time that suits your lifestyle. In addition, if plans change or you need your groceries earlier, Shipt also offers same-day delivery options. With Shipt, you have the freedom to choose a delivery time that works best for you.

6. Substitutes

At times, certain products may not be available at the store. In such cases, Shipt offers substitutes to ensure you still receive all your desired items. These substitutions are carefully selected by your personal shopper and can be approved or rejected before checkout. With real-time notifications and the ability to communicate with your shopper, you have complete control over which substitutes you prefer. You can also provide specific instructions in case of allergies or preferences, ensuring that you still receive the best shopping experience with Shipt.

7. Order Delivery

Once you have chosen your delivery time and confirmed your substitutions, it’s time to place your order. Sit back and relax as your personal shopper carefully gathers all your selected items from the store. With their expertise in navigating the aisles and selecting the freshest produce, you can trust that your groceries will be of the highest quality. In addition, Shipt offers contactless delivery, with options to leave your order at the doorstep if you prefer. You will receive real-time updates on the status of your order and can easily track your shopper’s location as they make their way to your home.

USPs Of Shipt App

1. For Users

• Convenience and time-saving: With Shipt, you can shop for groceries from the comfort of your own home, saving you valuable time and effort.
• Personalized shopping experience: Your personal shopper will handpick all your items according to your preferences, ensuring that you receive the best quality products.
• Same-day delivery options: Shipt offers same-day delivery for those times when you need your groceries in a pinch.
• Real-time communication: With notifications and the ability to communicate with your shopper, you have complete control over your order and substitutions.

2. For Shoppers

• Flexible schedule: Shipt offers a flexible schedule, allowing you to work when it suits you.
• Competitive pay: Shipt shoppers have the potential to earn up to $22 per hour, depending on location and order size.
• Tips and bonuses: Customers have the option to leave tips and bonuses for their personal shopper, providing an opportunity for additional income.
• Support and resources: Shipt offers training, support, and resources for their shoppers to ensure a positive experience for both shoppers and customers.

3. For Stores

• Increase in sales: Partnering with Shipt allows stores to reach a wider customer base and increase their overall sales.
• Marketing opportunities: Stores featured on the Shipt app have a unique opportunity for product marketing, reaching potential customers who may not have otherwise shopped at their store.
• Increased efficiency: By partnering with Shipt, stores can streamline their order fulfillment process and save time on in-store shopping.
• Positive customer experience: With the convenience of same-day delivery and personalized shopping, customers are more likely to have a positive shopping experience, leading to increased loyalty and repeat business.

How to Develop a Grocery App Like Shipt?

Developing a grocery app like Shipt involves several key steps, including researching the market, designing the user interface, developing the app, and launching it to the public. Here are some tips for successfully creating a grocery app similar to Shipt:

1. Make an Approach  Plan

Before embarking on the development process, it is crucial to have a well-defined approach plan in place. This plan should encompass a comprehensive market research strategy aimed at identifying potential competitors, understanding target demographics, and uncovering the unique selling points that will set your app apart. Conducting thorough market research enables you to gain valuable insights into the competitive landscape, refine your target audience, and highlight the key features and benefits that will make your app a standout success. By investing time and effort into this preliminary planning phase, you set a solid foundation for the development of your app and increase the likelihood of achieving your desired goals and objectives.

2. Market Research 

As discussed above, conducting market research is a critical first step in developing a successful grocery app like Shipt. This involves analyzing the existing market for similar apps and determining what features they offer, how they cater to their target audience, and what shortcomings or areas of improvement exist. By understanding the current state of the market, you can identify opportunities to differentiate your app and enhance the overall user experience. Market research should also involve gathering feedback from potential users to gain insights into their needs and preferences, which can then inform the design and functionality of your app.

3. Choose the Development Partner  Wisely

Choosing the right development partner is essential to ensure the success of your grocery app. It is crucial to select a team with experience in developing similar apps and a proven track record of delivering high-quality products. Additionally, consider their expertise in user experience design, as this will play a significant role in attracting and retaining users. Collaborating with a reliable and skilled development partner can also help streamline the app development process, reduce costs, and avoid potential delays or setbacks.

4. Select the Business Model 

Your grocery app’s business model will determine how you generate revenue from the app and sustain its operations. Some popular options include a subscription-based model, where users pay a recurring fee for access to premium features or services, and an in-app advertising model, where brands can advertise their products or services within the app. It is crucial to assess your target audience’s purchasing behaviors and preferences to select a suitable business model that aligns with their needs and expectations.

5. App Development and Marketing Strategies

Once you have a clear understanding of your target audience, identified opportunities for differentiation, and selected a suitable development partner and business model, it is time to start developing your grocery app. Make sure to follow industry best practices for app development, such as conducting regular testing and gathering user feedback throughout the development process. Additionally, consider implementing effective marketing strategies to promote your app and attract users, such as social media advertising, influencer partnerships, and targeted email campaigns.

Moreover, consider leveraging early access programs or beta testing to gather valuable insights from a select group of users before officially launching the app. This can help identify any potential issues or areas for improvement before reaching a wider audience.

6. Test the App  and Launch

Before launching your grocery app to the public, it is crucial to conduct thorough testing to ensure a smooth user experience. This includes testing for usability, functionality, design, and compatibility across different devices and operating systems. Make sure to address any issues or bugs that arise during testing before officially releasing the app.

Once the app is ready to launch, consider implementing a soft launch strategy by releasing the app in a limited market or to a select group of users before a full public release. This can help gather further feedback and identify any last-minute changes that may be necessary.

7.  Launch App and Gather User Feedback

The official launch of your grocery app is an exciting time, but it is also important to continue gathering user feedback and making improvements based on their experiences. Encourage users to leave reviews and ratings in the app store, and consider implementing a customer support system to address any issues or concerns that may arise.

Regularly monitoring user feedback can help identify areas for improvement and enhance the overall user experience. This can also help with retaining and attracting new users through positive reviews and word of mouth recommendations.

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How Much Do Shipt Shoppers Make? 

Shipt shoppers are independent contractors who make money by shopping and delivering groceries to customers. The amount they earn varies based on several factors, including the number of orders they complete and their location.

On average, Shipt shoppers can expect to make around $15-$20 per hour, with top-performing shoppers earning up to $22 per hour. This rate includes payment for time spent shopping and delivering, as well as tips from customers.

Some shoppers may also qualify for additional incentives or bonuses based on their performance. For example, Shipt offers a bonus for completing a certain number of orders within a specified time frame.

• Shipt shoppers work as independent contractors, primarily earning income by shopping for and delivering groceries to customers. They enjoy the flexibility of setting their own schedules and working as much or as little as they want.
• Earnings can vary based on factors such as the volume of orders and the location, typically ranging from $15 to $20 per hour. This range takes into account the average number of orders a shopper can fulfill in an hour and the varying rates across different regions.
• However, exceptional shoppers have the potential to earn even more, with the opportunity to make up to $22 per hour. These top-performing shoppers consistently provide excellent service, completing orders efficiently and earning higher customer ratings.
• The compensation package includes not only pay for the time spent shopping and delivering but also customer tips, which can add to the overall earnings. Customers have the option to tip their shoppers as a token of appreciation for their exceptional service.
• In addition, Shipt may provide performance-based incentives or bonuses, such as a bonus for completing a set number of orders within a specific timeframe. This rewards shoppers for their efficiency and dedication, encouraging them to provide excellent service and maintain high customer satisfaction.
• It’s important to note that various factors can impact earnings, including peak shopping times, the size of the order, and even mileage reimbursement for larger orders. Shipt recognizes the effort shoppers put into fulfilling orders during busy periods and ensures they are fairly compensated for their time and effort.
• These details highlight the flexibility and potential for growth that come with being a Shipt shopper. Shoppers have the opportunity to earn a competitive income while enjoying the freedom to create a schedule that suits their lifestyle.

How can iTechnolabs help you to build an app like Shipt?

iTechnolabs is a software development company that specializes in building on-demand delivery applications like Shipt. They offer end-to-end services, from ideation to launch and maintenance, ensuring a seamless and efficient process for their clients.

One of the main benefits of working with iTechnolabs is their expertise in developing on-demand applications. With their experience and knowledge, they can help you create a user-friendly and efficient app that meets the needs of both shoppers and customers.

Moreover, iTechnolabs offers customizable solutions, allowing you to tailor the app according to your specific business requirements. This includes features such as real-time order tracking, in-app messaging, and secure payment options.

• Custom Development: iTechnolabs provides personalized development services, ensuring that the features and functionalities of your app are tailored to meet the unique demands of your target market.
• User Experience Focus: The team at iTechnolabs prioritizes a seamless user experience, delivering an intuitive interface that facilitates easy navigation and user engagement.
• Advanced Technology Integration: Incorporating the latest technologies, they can integrate advanced features such as AI-based recommendations and machine learning for better service personalization.
• Scalability: As your business grows, iTechnolabs ensures that the app is scalable to handle increasing user numbers and orders without compromising on performance.
• Security: Understanding the importance of user data and transaction security, iTechnolabs implements robust security protocols to protect against breaches and fraud.
• Ongoing Support and Maintenance: Post-launch, iTechnolabs continues to provide support and maintenance, keeping the app updated with the latest features and ensuring smooth operation.
• Analytics and Reporting: They can integrate comprehensive analytics tools to track user behavior and order patterns, enabling data-driven decision-making for your business.

Are you planning to build an on-demand grocery delivery app like Shipt?

Choosing iTechnolabs for developing an app similar to Shipt comes with significant advantages. Their custom development service ensures that any grocery delivery application is precisely tailored, reflecting the unique approach of the business and catering to its specific demographic. The focus on user experience promotes repeated use and high customer satisfaction, which is critical in service-oriented apps. Furthermore, iTechnolabs’s ability to integrate advanced technology such as AI-driven recommendations can provide a more personalized shopping experience, potentially increasing sales through targeted product suggestions. Scalability is another key benefit; as the user base grows, the app’s robust architecture can accommodate the increased demand, thus sustaining the app’s performance and reliability. The commitment to security is paramount, particularly for a service dealing with frequent transactions, assuring users that their financial data is safe. Lastly, ongoing support and sophisticated analytics enable continuous refinement of the app based on comprehensive user insights, ensuring that the service remains competitive and responsive to market trends.

• Tailored Solutions: iTechnolabs provides bespoke app development, ensuring that the features and design align perfectly with a business’s brand and target customers.
• Enhanced User Experience: The company’s dedication to UX design is key to fostering customer loyalty and encouraging frequent use of the app.
• AI and Machine Learning: The integration of artificial intelligence and machine learning for personalized recommendations can increase sales by making relevant product suggestions to users.
• Scalability: As the business expands, the app is equipped to handle growing user numbers without compromising on performance or speed.
• Security Commitments: With transactions being a core aspect of the app, iTechnolabs promises stringent security measures to safeguard sensitive user information.
• Continuous Support and Updates: The focus on regular app maintenance and the availability of support ensures that the app remains up to date and operates without hitches.
• Data-Driven Strategy: Advanced analytics features provide valuable insights into user behavior, aiding in strategic business decisions and app enhancements.

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Conclusion:

iTechnolabs offers a comprehensive and dynamic approach to app development, going beyond just creating an aesthetically pleasing design. With tailored solutions, enhanced user experience, AI integration, scalability, security commitments, continuous support and updates, and a data-driven strategy, the company ensures that their clients’ apps remain competitive in the fast-paced world of technology. By consistently refining and updating their processes, iTechnolabs strives to stay ahead of the curve and deliver innovative solutions that drive business growth.

FAQ’S On Grocery Delivery App Like Shipt

How Do I Use Shipt As A Shopper?

To become a Shipt shopper, you’ll need to sign up for the platform and complete the application process, which includes providing some basic information about yourself and undergoing a background check. Once your application is approved, you’ll have the flexibility to set your own schedule and start shopping for customers in your area. As a shopper, you’ll have access to a wide range of products, from groceries to household essentials, ensuring that you can fulfill the unique needs and preferences of each customer. With Shipt, you’ll not only have the opportunity to earn money but also make a positive impact on people’s lives by delivering convenience and exceptional service right to their doorsteps.

Do I Need To Tip My Shipt Delivery Person?

While tipping is not required, it is always appreciated by Shipt shoppers. Tips can be given through the app after the delivery has been completed. It’s a great way to show your appreciation for their hard work and dedication in ensuring that your groceries are delivered on time and with care. By providing a generous tip, you are not only acknowledging their efforts but also supporting their livelihood. Your kind gesture can go a long way in motivating and encouraging these dedicated individuals who strive to make your shopping experience exceptional. So, next time you receive a seamless and convenient delivery, consider expressing your gratitude through a well-deserved tip.

How To Pay For Groceries On Shipt?

When placing an order on Shipt, you can pay using a credit or debit card. The amount will be pre-authorized but won’t be charged until the delivery is complete. You also have the option to add a tip for your shopper before checking out. Once the delivery is successfully completed, your card will be charged for the total amount, including any applicable taxes and fees. It’s a hassle-free and secure way of paying for groceries, ensuring that your shopping experience remains smooth and seamless. Additionally, with the convenience of a pre-authorized payment, you won’t have to worry about having enough cash on hand or running out to an ATM before your delivery arrives. Shipt strives to make the process as easy and stress-free as possible for its customers, making it the preferred choice for grocery delivery services.

Does Shipt Pay For Gas?

Shipt shoppers use their own personal vehicles to deliver groceries, and as a result, they do incur expenses such as gas. However, Shipt does provide a fuel credit for every order to help offset these costs. This allows shoppers to focus on providing exceptional service without worrying about the cost of gas. Additionally, customers also have the option to add an additional tip through the app or website, which goes directly to the shopper. This is another way to show appreciation for their hard work and dedication. By providing a fuel credit and allowing customers to add a tip, Shipt ensures that its shoppers are fairly compensated for their time and effort. It also encourages shoppers to continue delivering excellent service, benefitting both the customer and the company.

Which Is Better, DoorDash Or Shipt?

The answer to this question ultimately depends on personal preference and specific needs. DoorDash primarily focuses on restaurant delivery, while Shipt specializes in grocery delivery. If you’re looking for a quick meal or craving food from your favorite restaurant, DoorDash may be the better choice. However, if you need groceries delivered straight to your door without having to leave the comfort of your home, **Shipt may be the better option. Both services have their own benefits and strengths, so it’s best to evaluate your needs and decide which one aligns with them more.

How Much Does Shipt Pay Per Delivery?

Shipt shoppers are paid per shop, meaning they receive a base pay for each order they complete. The amount of this base pay varies depending on factors such as the size of the order and distance to the customer. On average, shoppers can expect to earn between $15-$25 per hour, with some earning even more during peak times. Shipt also offers bonuses and incentives for high-performing shoppers, making it a lucrative option for those looking to make extra money. Additionally, shoppers keep 100% of the tips they receive, further increasing their potential earnings. Overall, Shipt offers fair and competitive compensation for its shoppers, making it an attractive choice for those looking to earn money through delivery work.

What Apps Are Like Shipt?

There are several other grocery delivery apps similar to Shipt, such as Instacart, Peapod, and FreshDirect. Each of these services offers their own unique features and benefits for customers. For example, Instacart allows users to shop from multiple stores in one order, while Peapod specializes in delivering groceries from its parent company Ahold Delhaize. FreshDirect offers a wide selection of organic and locally sourced products, making it a good option for those looking for healthier options. Ultimately, the best grocery delivery app will depend on personal preference and which features align with your needs the most. It’s worth exploring and trying out different apps to see which one works best for you.

What Is Better, Instacart Or Shipt?

The answer to this question ultimately depends on individual preferences and needs. Both Instacart and Shipt offer convenient grocery delivery services, but they differ in certain aspects. For example, Instacart offers the option to shop from multiple stores in one order, while Shipt focuses on delivering from one specific store only. Additionally, Shipt has a membership program that offers free delivery for orders over a certain amount, while Instacart charges a delivery fee for each order. Ultimately, it’s best to try out both services and see which one meets your needs and preferences better before making a decision on which is “better”.

How To Find A Grocery Delivery App Development Company?

If you’re looking to create your own grocery delivery app, there are a few things to consider when searching for a development company. First, make sure the company has experience in creating similar apps and can provide examples of their work. Additionally, consider their pricing structure and if they offer ongoing support and maintenance services. It’s also important to have clear communication with the development team and ensure they understand your vision for the app. Researching reviews and testimonials from previous clients can also give insight into their reliability and quality of work. Ultimately, finding the right development company will help ensure a successful grocery delivery app that meets both yours and your customers’ needs.

How much does it cost to develop a grocery delivery app?

The cost of developing a grocery delivery app can vary depending on factors such as features, complexity, and platform. Generally, the development costs can range from $10,000 to $50,000 or more. However, keep in mind that ongoing maintenance and updates may also incur additional costs. It’s important to discuss your budget and requirements with the development company to get an accurate estimate for your specific app.