iTechnolabs development team began working with the client in July 2021 to develop their web application with all features and modifications. They later expanded the project to include the client’s full production system. The iTechnolabs design team also contributed by creating the UI/UX interface for the client’s web dashboard.
The client is an AI-based software company that specializes in speech-to-text and voice analytics. They focus on automated quality management for customer interactions, AI-driven analysis of unstructured voice data, and script adherence.
Composed – one UI/UX designer, two React JS developers to work on the front end development.
The client had an existing flawed, user-unfriendly product prototype, full of bugs. There was a dire need for improvement to enable usability and remove functional issues.
The client approached iTechnolabs seeking appropriate solutions to issues in their applications
The client brought a faulty and challenging application to iTechnolabs. The existing application was employing outdated technology and was full of many queries, rules, and repositories. It required significant redevelopment and modernization efforts.
The project initially required 3-4 days to set up the frontend and backend environment for code implementation and testing.
The client needed a comprehensive web app ecosystem, accessible across platforms, fulfilling diverse needs.
Being a startup organization, the client prioritized efficient resource use and quick project completion. They aimed to save time and money while maximizing gains.
The iTechnolabs team began by fixing existing bugs and then worked on new features, switching roles between feature building and bug fixing. This approach ensured each developer gained experience with different parts of the application.
The team selectively updated software components to newer versions, testing each change to prevent application issues or failures.
iTechnolabs began a project by focusing on UI/UX design and dashboard architecture with a skilled designer. They followed Agile practices, including Sprint Planning, Weekly Sprint Demo, Sprint Retrospective, and Daily SCRUM, to manage the project effectively and ensure quality development.
The team iTechnolabs followed a well-strategized process to fulfill the client’s requirements in this collaboration.
The completion and success of the project, which had a short timeline, depended on identifying the right talent with the necessary skills. An experienced team was crucial for effective resource allocation. This approach ensured that resources were utilized efficiently, ultimately benefiting the client by meeting project goals effectively.
Developer candidates, after selection, were introduced to the client for vetting and interviews. They were briefed on the client’s requirements, methodologies, and procedures to align before project initiation. This ensured a smooth transition.
After the team selection, we analyzed client requirements, engineering needs, and tech stack for tailored project approaches and solutions.
iTechnolabs achieved the following outcomes for the client through their approach:
iTechnolabs took a consultative approach that helped us win the client’s confidence. It ensured the client that their app was safe and secure. While the project was on a tight deadline, our resource planning and allocation strategy helped us complete the project before the timeline.
Further, the expertise of our designers helped suggest and incorporate surplus features that proved beneficial for the client. This helped the client with customer onboarding and product scaling.
Seeing our dedication, expertise, and results, the client extended the partnership with iTechnolabs to refine the backend of their application.
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