How iTechnolabs Leveraged The BYT (Build Your Team) Model To Help A SaaS Client In Team Augmentation?

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Mobile Apps Delivered


Years of Experience


Development Staff


Client Retention Rate

iTechnolabs partnered with a SaaS-based company to enhance their development team. The client wanted to create a robust product that aligned with their vision. The primary aim behind building the new product was to deliver a better customer experience and have live sessions with eminent personalities.

The Company

The client owned a video-chat-based platform enabling customers to engage in one-to-one conversations with renowned personalities. In the app, the influencers (users) could easily sign up to use its features, while the enrollers were required to purchase the tickets and receive guidance through one-to-one interactions. 

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The Tech Stack

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Tech Team Composition

Led by – 1 Project Manager

Worked Upon By – Developers and a QA.

The Challenge

The client faced its biggest challenge due to not having an in-house team capable of building and adapting to the users’ growing demands. 

To find a solution to this challenge, the client approached iTechnolabs to secure long-term success by integrating innovative solutions, recognizing the need for a highly skilled and adaptable engineering team to flexibly scale up. 

The client had a strong product vision, but the main challenge was finding tech partners to turn it into reality. 

The Solution

The client wanted to partner with a team that wasn’t just tech-savvy but innovative enough to enhance their video chat platform. 

iTechnolabs, through our staff augmentation service model, provided five highly skilled professionals to support the client’s operations. Our expert team comprised Node JS and React JS developers, QA engineers, and a Business Analyst who worked with the client’s in-house team to boost their tech capabilities. 

iTechnolabs took the lead and assisted the client in creating an app platform with seamless connectivity. The platform also offered better customer experience during live sessions.  

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Our Process

Team iTechnolabs implemented a strategic process to achieve the desired results out of this collaboration:

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Mapping And Vetting Developers

We began the process by taking charge of the client’s team and redefining the structure and responsibilities of each team member. After analyzing the project requirements, a plan was created to allocate resources. Further, the client’s requirements were mapped, and candidates were interviewed and sorted into teams based on their skills.

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Mapping & Vetting Developers

Since the client wanted a gradual expansion, we carried out a thorough vetting and interview process to find a suitable web developer. On being selected, the web developer engaged in the client’s project.

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Team Expansion

We expanded our iTechnolabs team from 2 to 5 as per the client’s needs, following progress and proof of work.

The Result

The collaboration was aimed at augmenting the client’s team for building a more innovative and contemporary user-friendly video-chat app. 

With our successful efforts, the client, as aimed, was able to conduct sessions with different influencers seamlessly. They could also scale their digital environment. 

The final product built by our team iTechnolabs was more cohesive and aligned with the entire development environment. 

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