Published on October 18th, 2024
Food ordering from such Food Delivery Apps in Saudi Arabia has changed the way it is done. It is now becoming increasingly easier and more accessible to order food on demand. All it takes is just a couple of taps on our smartphones to discover a very vast range of restaurants and cuisines with the comfort of being at home without having to travel or wait in long lines.
Notably, the business of Food Delivery Apps in Saudi Arabia has registered tremendous growth over the last few years with the rise in the usage of smartphones and the growing penchant for convenience among consumers. The applications are competing aggressively through customer acquisition with each trying to outshine the other through features such as real-time tracking, user-friendly interface designs, and the myriad dining options from local and international eateries.
It would take an in-depth look at one of the leading food delivery applications within Saudi Arabia, consider their offers, customer experiences, and the ways they are revolutionizing dining experiences for the average citizen. Be it traditional Saudi fare or international fare, these apps promise to have something for everyone, making dining interesting and accessible.Â
Table of Contents
ToggleFood Delivery Market in Full Boom:
Before going to the applications, it is very important to understand the current scenario of Food Delivery Apps in Saudi Arabia. The growing population at a very high level with huge urbanization consequently demands convenient and quick dining options. Saudi Arabia has an average age of 31, which coincidentally is the country’s young population that’s very technologically savvy and more open than most to embracing innovative solutions such as food delivery applications.
Now these apps are being adopted at an even faster rate after the COVID-19 pandemic because there are even more contactless deliveries. A recent report by ResearchAndMarkets.com predicts that the market for Saudi food delivery will grow more than 5% in the period 2021-2026, primarily because of high disposable incomes, busy lifestyles, and switching to online ordering through various protocols in lockdowns due to the pandemic.
Must Check: Ultimate Guide to Mobile App Development Cost in Saudi Arabia
How Do Food Delivery Apps Work?
Indeed, ordering food through mobile apps is very easy and interactive; they give you the choice to scroll through your favorite restaurants’ menus, pick what you like, and order it right on the app. The order is then sent straight to the restaurant, where they prepare it and package it for consumption. Basic Food Delivery Business Model in Saudi ArabiaÂ
- Surfing Menus: Customers will be able to browse through various menus that exist in restaurants. They can sort by their favorite cuisine, diet, or maybe even ratings provided by users who also give detailed descriptions of every dish.
- Ordering: If a customer decides what they want to order, they can just add them into their cart easily. The application designs an easy interface for displaying and changing orders before finalizing their purchase.
- Confirmation Order: On confirmation of the order, the application sends it to the selected restaurant and all the details of food and how to deliver it.
- Food Preparations: When the order reaches the restaurant in real-time, the restaurant initiates preparations according to its needs and keeps the application posted about its preparation status.
- Packaging and Pickup: Once the food has been ready, the restaurant packs it safely, marks it, and labels it for pickup. Then later, a delivery driver is pinged by the app to collect the food.
- Track delivery: Customers can track their order in real-time from the time they leave the restaurant and reach the doorstep. They can track the live location of the delivery guy along with his or her approximate time of arrival.
- Service ratings and reviews: After enjoying his meal, the consumer can rate their experience and give his opinions for the betterment of services and for the benefit of other app users with valuable inputs.
10 Best Food Delivery Apps in Saudi Arabia
Food delivery applications are very convenient and practical, and such benefits set them apart in Saudi Arabia. Customers can choose from a range of restaurants, cuisines, and dishes at the click of a button. Here are 10 of the top food delivery apps in Saudi Arabia you must check out:
Here’s a table with key food delivery apps in Saudi Arabia, including their ratings and the number of downloads on Android and iOS:
Food Delivery App Name | Rating(Android/ iOS) | Downloads (Android/ iOS) |
Jahez | 4.6 / 4.7 | 5M+ (Android) / 3M+ (iOS) |
Talabat | 4.4 / 4.5 | 10M+ (Android) / 4M+ (iOS) |
Daily Mealz | 4.2 / 4.3 | 1M+ (Android) / 500K+ (iOS) |
Uber Eats | 4.4 / 4.6 | 100M+ (Android) / 20M+ (iOS) |
HungerStation | 4.3 / 4.4 | 10M+ (Android) / 6M+ (iOS) |
Lugmety | 4.1 / 4.3 | 500K+ (Android) / 300K+ (iOS) |
Burgerizzer | 4.0 / 4.2 | 500K+ (Android) / 300K+ (iOS) |
The Chefz | 4.5 / 4.6 | 1M+ (Android) / 500K+ (iOS) |
MRSOOL App | 4.5 / 4.7 | 10M+ (Android) / 4M+ (iOS) |
Careem Now | 4.3 / 4.4 | 10M+ (Android) / 2M+ (iOS) |
1. Jahez
Jahez is one of the popular food delivery applications in Saudi Arabia. With an attractive interface and exquisite service to communicate with customers and various restaurants, people can have many cuisines right at their fingertips to watch menus, alter their orders, and get rapid delivery at their doorsteps. Along with these benefits, it has provided exclusive features like real-time tracking and discount offers to the users, making it the number-one pick among foodies across the kingdom.
Predominant Features of Jahez
- Extremely detailed: restaurants and cuisines available including numerous options to suit any taste buds and preferences.
- Real-time Order Tracking: He can see in real-time the status of all his orders, from the preparation stage to the final delivery stage.
- Ratings and Reviews through Users: These are gathered from the users that will help make the right choice for a customer.
- Multi-Payment Facility: It is supported through credit or debit cards, also Apple Pay, and cash on delivery.
- Swift delivery service: gives fast and guaranteed delivery. Usually takes less than an hour from the time an order is placed;
- Special Offers: makes available discounts and promotions, besides having some special deals at times to make sure the customers leave the platform in delight;Â Â
- Easy Navigation: intuitive and easy interface
- Contactless Delivery: allows contactless delivery for the customers, safe and convenient, amid COVID-19Â
2. Talabat
The popular Food Delivery Apps in Saudi Arabia, like others boasting an extensive network of restaurants and a service really efficient, include Talabat. There are so many strengths of Talabat in the Middle East with apps and websites that make ordering easy, especially one that provides a personalized experience through its user-friendly app and website. It has thousands of menus; the customers can order their meals according to their wishes or preferences, and it is able to give delivery tracking in real-time. The application gives multiple options for payment and special offers in order to satisfy the customer fully.
Predominant Features of Talabat;
- Extensive restaurant network: it allows the customer to choose from large numbers of local or international restaurants.
- Ease of search: it boosts searching for certain foods, restaurants, or certain cuisines thus speeding up the ordering process.
- Group Ordering: it allows inviting your friends and family members to join in with other people in putting together an order hence making coordination of group meals easier.
- Scheduled Delivery: It allows customers to schedule delivery ahead of time for meal planning
- In-App Chat Support: Provides 24/7 support via an in-app feature for any questions or concerns.
- Loyalty Program: the loyalty points are assigned to frequent customers for redemption for discounted merchandise, special deals, etc.
Also Check: How to Develop an Online Food Delivery App like Talabat?
3. Daily Mealz
Another is Daily Mealz, a food delivery app catering to the health-conscious people of Saudi. The app offers a very good variety of healthy and nutritious meals from restaurant partners as well as options that work according to customers’ diet constraints, from vegan to vegetarian and even gluten-free. The customers get nutritional information about each meal and can customize an order according to the customer’s diet needs.
Predominant Features of Daily Mealz;
- Healthy Options: The website offers different options on which the companies partner for the meal. As a result, one can go about keeping a diet.
- Individualized Orders: It allows customers to order their meals based on their desires and/or restrictions.
- Nutritional Details: This website provides every dish with nutritional details that can enable customers to know the amount of nutrition in food.
- Partner with Local Restaurants: This enhances local trade since they associate with restaurants that present healthy meal options that foster healthier lifestyles in the community.
- Subscription Plans: Having created subscription plans for regular customers whereby discounts and specific offers can be enjoyed on orders
4. Uber Eats
Uber Eats is among the most used Food Delivery Apps in Saudi Arabia, which offers a wide variety of cuisines and dishes from partner restaurants. It makes use of the efficient and reliable delivery network of Uber to get food straight to your doorstep. Customers can browse through many options, easily place their orders, and check the status of their delivery orders in real-time.
Predominant Features of Uber Eats:
- Multi-Choice of Meals: The large variety of its food choices from multiple cuisine options helps customers try out something new.
- Real-time Tracking: Tracks down the status of the order and uses real-time tracking; it gives estimated times for delivery and a meter that describes how far along the order has become in the process.
- Scheduled Delivery: It allows the customers to order at scheduled hours and for busy customers too who want to choose when they require their food.
- Promotions and Offers: This app provides various discounts and promotion offers during the whole year. Therefore, the customers would have more affordable meal choices.
- Multi-Language Supportability: This application supports multiple languages to cater to an enormous population. Therefore, this reach will benefit more people and, ultimately, they will opt for it.
5. HungerStation
HungerStation is one of the major Food Delivery Apps in Saudi Arabia, through which one can order any type of cuisine from local as well as international restaurants. With the user-friendly interface of the app and an efficient delivery network, it is one of the major food delivery services in the region.
Predominant Features of HungerStation:
- Personalized Recommendations: It uses customer data and preferences to give personal recommendations for food items and restaurants. So, it will make the job of customers to get new offers easily.
- Cash on Delivery Option: It is giving its facility to its customers to pay cash for their order at the time of delivery. In this scenario, it will facilitate the customer.
- 24/7 Customer Support: Customer support will be available all through and throughout the day. In case any problem occurs with his order, then it will surely be solved to ensure a hassle-free transaction.
- Special Requests: Enablers of special requests allow customers to have their orders prepared under some specific requirements that may sometimes entail dietary needs as well as extra condiments so that the needs are met.
- Social Media Integration: This allows the site to link up with social media sites, and customers can share their food experiences and reviews with their friends and followers.
Must Check: How To Build An App Like HungerStation?
6. Lugmety
Lugmety is a Food Delivery app in Saudi Arabia. It grants access to a customer to some of the thousands of both indigenous and international dishes offered by several restaurants. The app has fast deliveries besides offering good quality food.
Predominant Features of Lugmety:
- Real-time tracking: It allows the customers to track their orders in real-time so they can be sure about the transparency involved.
- More payment options: It accepts various payment options like cash on delivery, credit/debit cards, and mobile wallets, making it easier for the customer to pay for his orders.
- Discounts and Promotions: It generates more discounts and promotions for customers throughout the year so that meals remain affordable for the customers.
7. BURGERIZZR
BURGERIZZR is a burger-oriented Food Delivery app in Saudi Arabia that is operationalized in Saudi Arabia. It allows customers to order a hassle-free meal and still enjoy a delectable burger from any one of the local restaurants.
Predominant Features of Burgerizzr:
- Personalizable Burgers: That means the consumer can personalize his burgers according to what he desires and thus has a hold on his meal.
- Vetted Menu: This one offers a curated menu that comprises the very best as well as most popular burgers from the best local restaurants, saving time and energy on what to order.
- Easy Reorder: The ease of ordering a favorite burger with a few taps ensures that an effortless ordering process is easily made.
- Healthier Options: Multiple needs can be fulfilled by providing healthier options through the likes of veggie burgers, and low-fat choices.
8. The ChefzÂ
This is an top food delivery service application in Saudi Arabia, whereby home-cooked meal preparations will be made by highly rated chefs and restaurants within a particular city. Connecting to some of the big cities globally allows its customers from remote areas to taste such unique high-quality dishes.
Predominant Features of The Chefz:
- Select Chef: This allows the client an option for selection as the foods are from well-rated chefs and restaurants.
- Exclusive dishes: This will have a chance to have exclusive dishes on the Chefz app
- Special Occasion Menus: They provide special menu events, which include birthdays and anniversaries, etc.
- Real-time tracking: The customer will track the order in real-time and receive a status on the meal with an estimation of delivery time.
- Quality Ingredients: Only quality ingredients blended with the best preparation techniques to ensure every dish presented would be to moisten your appetite and savor your palate.
9. MRSOOL App
One of the most popular apps in the Middle East concerning the delivery app is MRSOOL. Moreover, it has gained mass popularity. Second, people use this app for rapid and reliable delivery services. Second, customers can avail of the following services through this app including food, grocery shopping, and even some pharmaceutical products.
Some of the important features provided for it are that it can take multiple delivery options; delivery can be standard, express, or scheduled so that the customers are satisfied.
Predominant Features of MRSOOL App:
- Cash on Delivery: The cash payment option is allowed to the customers so they pay against their delivered product and they have this freedom and flexibility.
- Payment: over the internet would be safe by giving various options such as credit/debit card payments or mobile wallets for them to make any order without fear.
- Live Chat Support: Live support throughout the day, seven days a week in case there arise queries or issues, and answers are provided without much hassle.
- User-Friendly Interface: Its interface is user-friendly and straightforward to navigate as well. It makes the customer easily go about their browsing to order in a very simple way.
- Multiple Language Options: The website is multiple language-based, including Arabic, English, and Urdu since it caters to diversified customers all across the Middle East region.
- Affordable Prices: it offers competitive prices for its products and services, hence perceived as a relatively inexpensive option for any customer.
10. Careem NOW
Careem Now is food delivery, which can be found in most big cities around the Middle East and North Africa. It’s because of such an excellent diversity of restaurants and cuisines that the top place for customers to go there and enjoy new flavors is Careem Now.
Predominant Features of Careem NOW:
- Wider Restaurant Options: it will allow the availability of a large number of restaurants- from favorite local restaurants to high-rated and popular international chains-and to choose and select for the order.
- Tracking the Order in Real-Time: Allow customers to track their orders in real-time, on estimated delivery time, giving them all the updates through the process.
- Special Deals: This service provides special deals and discounts on certain restaurants or menu items, which means the customer saves money on his/her orders.
- Delivery: It has two variants of delivery options under which customers can pick up their orders at the restaurant; there is flexibility as well as convenience in that.
- Safety for Payment: Online payments with other sources like credit/debit cards, and mobile wallets, among others, assure the consumers that orders placed by them would be done free of worries on their part.
- Live Chat Support: This would provide customers live chat support where a customer can get round-the-clock information on any inquiry or concerns he may have relating to any order he may have put in for, thereby ensuring that orders might always flow with minimal hassle.
- Ease of Navigating Interface: The interface is simple and easy to navigate, and hence, it permits a customer to browse through and place orders without much difficulty.
Related: How much does it cost to Build an App like Careem
Panoramic View of the Online Food Delivery Business Domain
Indeed, food delivery applications in Saudi have become a popular option for busy people as well as families, and businesses alike, instead of making cooks travel across town and wait long hours for food. The difference in various methods of technology and application may have easily been created for customers to be able to place orders in the comfort of their home or office environment for their favorite meals.
Online food delivery has been gaining momentum with extreme growth in the last few years. A large number of players have entered the marketplace with different features and service packages that provide various reasons to choose one over the other. This has made it bring forth stern competition, and companies compete time and again to innovate and improve their services.
Some of the major trends that have come forth in the online food ordering sector include:
- Mobility Application Supremacy: The primary gainers of this war were the mobile applications, with the growing number of smartphone users, it became the prime mode of ordering food over the internet. Companies have spent huge sums in the process of creating user-friendly and efficient applications to meet such needs.
- Virtual Kitchens and Dark Stores: The second trend in this food delivery industry is virtual kitchens. Also referred to as cloud or ghost kitchens, these commercial spaces are strictly dedicated to food preparation for pick-up or drop-off orders; no dine-in is included. Dark stores are warehouses or storefronts that fulfill online orders.
- Contactless Delivery: The pandemic has made options for contactless delivery much faster. This way, customers will get their meals without having to touch the delivery person ever. Such convenience and safety features are highly likely to remain even after the pandemic.
- Subscription-Based Services: As of now, almost all food delivery companies offer a subscription-based service where users pay a fixed amount per month or year to be allowed to avail free delivery and other benefits. This has been one of the good strategies to retain customers and increase their ordering frequency.
How Much Does It Cost to Create a Food Delivery App in Saudi Arabia?
When considering the cost of developing a food delivery app in Saudi Arabia, several factors come into play that can significantly influence the final price. These factors include the app’s complexity, the features you want to include, and the technology stack used for development. On average, the total cost can range from SAR 85,000 to SAR 150,000. Simpler apps with basic functionality may fall on the lower end of the spectrum, while more sophisticated applications that include features such as real-time tracking, various payment options, and user-friendly interfaces may push the cost higher. Additionally, ongoing maintenance and updates should be factored into the overall budget to ensure the app remains competitive and functional in the ever-evolving market. Here’s a breakdown of typical expenses:
- App Design and Development: This crucial phase encompasses the creation of user interfaces that are visually appealing and intuitive, alongside the development of robust backend systems to ensure smooth functionality. The overall costs for this stage can vary significantly, typically ranging from SAR 30,000 to SAR 60,000, depending on the complexity of the app and the expertise of the development team involved.
- Features and Functionality: Incorporating advanced features like real-time tracking, multiple payment options, customizable user profiles, and social sharing capabilities can significantly enhance user experience and engagement. However, these enhancements often come at a cost, increasing project expenses by SAR 20,000 to SAR 40,000, which is an important consideration for budget planning.
- Testing and Quality Assurance: This critical step involves rigorous testing to ensure the app functions seamlessly across various devices and platforms. This process includes identifying and resolving bugs, optimizing performance, and ensuring a smooth user experience. The costs associated with thorough testing and quality assurance range between SAR 10,000 and SAR 20,000, reflecting the importance of delivering a polished final product.
- Deployment and Support: Successfully launching the app involves not just making it available for users but also providing initial technical support to assist users with any potential issues they may encounter. This phase typically requires an additional investment of SAR 15,000 to SAR 25,000, which is essential for ensuring a positive reception and user satisfaction right after launch.
- Ongoing Maintenance: To keep the app functioning optimally, regular maintenance is necessary. This includes implementing updates, fixing bugs, and adding new features based on user feedback. Maintenance costs can range from SAR 10,000 to SAR 15,000 per month, making it crucial for developers to budget for this ongoing investment in the app’s longevity and user engagement.
Must Read: Payment Gateways in Saudi Arabia
Why Choose iTechnolabs for Developing Food Delivery Apps in Saudi Arabia?
iTechnolabs is one of the most influential mobile app development company in Saudi Arabia, possessing the best innovation in the production of user-friendly Food Delivery Apps in Saudi Arabia. Our dedicated developers and designers will be there to help you build just the right application for your business needs.
We can understand the unique demands of the food delivery industry along with our knowledge base of building mobile applications for various industries. We can include real-time tracking, various modes of payment, customized order options, and ratings/reviews to make it a hassle-free experience with your customers.
- Customization: iTechnolabs provides tailored solutions that meet your business requirements, thus ensuring that your app will stand out in this already overwhelmed market.
- Real-Time Tracking: We connect our systems with real-time tracking, which enables a customer to track his order starting from preparation to delivery.
- Support Multiple Payment Modes: Our apps are developed to support various payment modes, hence making life easy for all of our users.
- User-Friendly Interface: We design interfaces that promote user-friendly interactions with the apps and can easily navigate through them.
- Order personalization: With a customer, an order can be customized in simple ways such that precisely what he needs is what ends up being delivered to him.
- Ratings and reviews: The rating and review system initiated by the developers will ensure that the services that are delivered in this regard will always be of great standards by taking requests for review from the customers.
- Security: The factor considered in the designing process is that it guards the user’s information together with payment credentials.
- Scalability: The apps are scalable to suit your business since it is easy to add new functionalities and services.
- 24/7 Support: iTechnolabs will provide technical support 24/7 to ensure your app runs with no downtime.
Conclusion:
In conclusion, the Food Delivery Apps in Saudi Arabia presents a myriad of opportunities for businesses looking to enhance their services with digital solutions. As consumer demand for convenience and quick access to meals continues to grow, a well-designed app with customization, real-time tracking, and multiple payment options can set a company apart. Ensuring security, scalability, and user-friendly interfaces will lead to high customer satisfaction and loyalty. Prioritizing these features while incorporating continuous customer feedback through ratings and reviews will help maintain high service standards. With these strategies, businesses in Saudi Arabia can excel in the competitive food delivery industry.